Sr Quality Assurance Manager, GTM Apps (Salesforce)



Sales & Business Development, Quality Assurance
Pleasanton, CA, USA
Posted on Tuesday, October 24, 2023

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along while driving exceptional Customer and employee experiences. The team is responsible for developing and supporting innovative architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions with Salesforce being the primary platform alongside other cutting edge technologies such SnapLogic for Integrations, Conga/Apttus for CPQ, CLM, Heroku as PaaS, Coveo Search Platform, OKTA for SSO, Reltio and many others

About the Role

Workday Business Technology GTM is seeking a Sr Quality Assurance Manager for GTM Application team who will be managing a quality portfolio of the business solutions on the Salesforce ecosystem. You enjoy working closely with executives, business partners, program managers, development managers, and quality engineers to define, manage and monitor quality of our Salesforce implementations, including the appropriate Salesforce product and integrations.

In a delivery capacity, you will ensure high quality of releases for GTM. Sr. Manager for Quality collaborates with internal development teams, business users to define and execute quality strategy.

  • Develop and Implement strategy for a centrally managed quality function at Platform level

  • Manage QA Leads/Engineers working on multiple projects to develop and execute test plans for capabilities of GTM Products

  • Lead evaluation, selection and implementation of Tools to improve Quality: Test Management, Test Automation, Performance Testing, and Security

  • Lead process improvement and establishing standard methodologies for testing

  • Interact effectively with other teams, including Business Users, Program Management, Development and Application Support

  • Handle numerous projects/priorities using validated project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions

  • Build business partner trust, respect and strong customer relationship

  • Facilitate continuous improvement within the environment

  • Actively participate in talent acquisition, on-boarding and manage performance

  • Provide mentorship to other Workday employees on Salesforce development, architecture and strategies

About You

Basic Qualifications

  • 15+ years of industry experience in leading quality for Enterprise Applications with at least 5 years of experience in management roles.
  • 10+ years in Software Quality Engineering, Test Automation or Development
  • Experience in defining quality metrics and monitoring progress against goals
  • Experience with Salesforce ecosystem

Other Qualifications

  • Unique combination of being business-minded and highly analytical while also having a strong background working on complex applications built on

  • Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal direction

  • Good interpersonal skills, as well as superb communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment

  • Take initiative to recommend process improvements and demonstrate creative thinking

  • Demonstrate self motivation and the ability to grasp concepts quickly

  • Knowledge of Agile methodologies (Scrum specifically)

  • Experience building cross-functional relationships

  • Customer and quality focused

Workday Pay Transparency Statement - United States

The annualized base salary ranges for the primary location and any additional locations in the United States (US) are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.CA.Pleasanton

Primary Location Base Pay Range: $170,500 - $256,000

Additional US Location(s) Base Pay Range: $138,300 - $256,000

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!