Salesforce Platform Architect



IT, Sales & Business Development
Pleasanton, CA, USA
Posted on Wednesday, September 20, 2023

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along while driving exceptional Customer and employee experiences. The team is responsible for developing and supporting innovative architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions with Salesforce being the primary platform alongside other cutting edge technologies such SnapLogic for Integrations, Conga/Apttus for CPQ, CLM, AWS as PaaS, Coveo Search Platform, OKTA for SSO, Reltio and many others

About the Role

Workday BT is seeking a Salesforce Platform Architect who is a hardworking, hands-on professional with the Salesforce Platform and eco-system of tools supporting GTM function. You enjoy working closely with executives, program and product managers, and analysts to craft, architect and maintain our Salesforce implementations, including the appropriate Salesforce product and integrations.

In a delivery capacity, you will ensure effective solution design to meet business requirements. You are currently certified and have hands-on experience of all aspects of (SFDC) including design, configuration, customization and implementation of applications and 3rd party integrations (a particular focus on Service Cloud preferred). The Architect collaborates with internal and customer partners and development teams to craft and build solutions in SFDC that support processes for continuous improvement. The Architect has proven experience with Visualforce, APEX programming, APIs.

  • Extensive knowledge of data structure and understanding of how to demonstrate the platform to meet sophisticated process and reporting requirements

  • Research, design, develop, demonstrate and test high quality functional and marketing prototypes and end-to-end solutions on the SFDC platform based on industry standard methodologies as well as business needs

  • Execute the process of implementing improvements and new functionality in SFDC application

  • Communicate and collaborate with technical staff and executive and management partners regarding status, technical issues and creative solutions

  • Ability to train and support staff with configuration tasks such as field/page updates, workflows, automated approvals

  • Handle numerous projects/priorities using validated project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions

  • Advise project teams and clients on standard methodologies for security, privacy, license compliance and considerations, and governance of data and applications

  • Collaborate with business analysts and technical staff and be responsible for delivering complete work products

  • Implement and deploy AppExchange products

  • Research integration issues and work closely with team members on operations and development staff

  • Research and maintain current certifications on technologies and communicate trends and future needs from a business and technical perspective

  • Build business partner trust, respect and strong customer relationship

  • Document standard methodologies and implementation procedures

  • Facilitate continuous improvement within the environment

  • Provide mentorship to other Workday employees on Salesforce development, architecture and strategies

About You

  • 8+ years of industry experience as a developer or architect

  • Salesforce Technical Architect certification is highly preferred

  • Deep understanding and experience with Salesforce Service and Sales Cloud

  • Must have historical and validated knowledge and practical application of Visualforce, APEX programming, APIs, and Web Services

  • Experience with database software, Platform as a Service solutions

  • Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in

  • Ability to work on multiple tasks and deliver results with ambitious timelines

  • Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal direction

  • Good interpersonal skills, as well as superb communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Skype, face-to-face)

  • Take initiative to recommend process improvements and demonstrate creative thinking

  • Demonstrate self motivation and the ability to grasp concepts quickly

  • Demonstrate sharp, analytical, problem solving, and decision making skills

  • Knowledge of Agile methodologies (Scrum specifically)

  • Knowledge of other case management, knowledge management and community technologies is a plus.

  • Bachelor’s degree in Computer Science or a related field


Workday Pay Transparency Statement - United States

The annualized base salary ranges for the primary location and any additional locations in the United States (US) are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.CA.Pleasanton

Primary Location Base Pay Range: $165,600 - $248,300

Additional US Location(s) Base Pay Range: $141,800 - $248,300

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!