Principal, Product Stategist Omnichannel Engagement



Victoria, BC, Canada
Posted on Wednesday, September 6, 2023

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Omnichannel Engagement team is looking for exceptional individuals to build out products that enable the creation of a personalized, next generation communication platform that enables our 8000+ customers to reach their workers. We build high-quality applications and microservices. We collaborate constantly and continually look for ways to work better together. We like to walk, talk, play, and eat lunch together to give our brains a break, even during co-located or virtual work! We’re always getting better. Come join a team where you will have the opportunity to build products that empower our customers to engage employees with the right content, at the right time, in the right channel.

About the Role

  • Provide data driven insights to leadership across one to three year time horizons.
  • Translate key market / industry / technology trends, competitive intelligence and prospect / customer feedback into concrete and innovative product capabilities.
  • Create product vision based on the market opportunity, target customers, product positioning, competitive analysis and go-to-market plans. Ensures alignment with Product Strategy to enable a unified vision.
  • Partner closely across the company to define how we commercialize, launch and deliver new products and functionality.
  • Gain proven understanding of external market, competitive landscape and how Workday’s customers position and prefer Workday’s product offerings in this space
  • Work with the Product teams to define and maintain the long-term (three year) product strategy and investment priorities that contribute to the roadmap and ensure clarity of vision.
  • Work with strategic customers to define the participation, direction and focus for the customer / industry advisory councils.
  • Provide thought leadership and vision for the Omnichannel Engagement space and communicate the vision and strategy for Sales, Marketing and key Workday Customer Center visits.

About You

Basic Qualifications:

  • 5+ years of leading product management and/or product strategy of technology solutions and/or strategies

Other Qualifications:

  • A consistent record of communicating and gaining alignment with key business and technology partners
  • Bachelor or Master’s degree in business, marketing, strategy or equivalent; MBA a plus!
  • Experience with technology strategy as a product manager, administrator, or consultant
  • Partners well with internally and externally to create and deploy product, marketing, sales and delivery strategies.
  • Naturally curious to understand why; skilled at asking questions to deepen understanding.
  • Passionate for information consumption, synthesis, analysis, identifying the signal through the noise to develop concepts and conceptual models
  • Ability to handle interpersonal relationships judiciously and professionally
  • Excellent oral and written communication skills, including comfort with communication with senior executives
  • Team-player with eagerness to dig into the details
  • Ability to think about problems from different perspectives and demonstrate data driven analysis to drive roadmap development and prioritization.
  • Personality that thrives in a fast paced, constantly evolving atmosphere.
  • Effective at working cross-functionally, influencing, and leading with energy

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!