Manager, Platform Reliability Engineering



Atlanta, GA, USA
Posted on Saturday, August 26, 2023

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Are you passionate about keeping millions of customers’ data safe? Workday’s Platform Reliability Engineering team is dedicated to provide a resilient infrastructure for our Data Security & Privacy and Identity and Access Management (IAM) products for Workday. We are working on one of the top priorities for Workday with a strong customer demand.

In Security Products we’re using the latest technologies to build platforms and services to support our growth while also ensuring the protection of Workday data and infrastructure is paramount. As a part of this team, you will help build and support enterprise grade security tools and services for the Security Products initiatives.

About the Role

This role’s charter is to develop, build, deploy, and support the security specific solutions and infrastructure to help protect Workday customers data.

The successful candidate will have a proven potential to work in a production focused diverse organization. You will be working in a rapidly moving microservices environment where resilience and scalability are key non-functional requirements. This will require you to work efficiently within your own team but also to coordinate with others in teams both locally and in other timezones. Also this role will require the operation and maintenance of our critical production system as well as building massively scalable digital security systems as part of that is core to all Workday services.

As manager, you shall provide the leadership, vision and execution to ensure we build and ship high quality, reliable, secure, scalable software and services designed for internet scale. The team consists of highly capable individuals based in the US and EMEA locations. A successful manager will:

  • Own end-to-end availability (SLO/SLA) of our systems by developing processes, metrics and engineering projects that ensure high reliability for our customers

  • Align and organize the team to deliver on this technical roadmap, in collaboration with other teams

  • Plan for and enable the professional development of each direct report through personal and performance management.

  • Participate in 24x7 oncall escalation workflows

About You

Basic Qualifications

  • 8+ years of experience in a Software Engineering or DevOps roles

  • 2+ years’ managing a team responsible for shipping and supporting enterprise and/or consumer-facing applications

  • Experience scripting and automation skills (Python, Bash, Go, etc.)

  • Bachelor's degree in Computer Science, Engineering, or a related field

Other Qualifications

  • Collaborate effectively with peers from Product Management, Architecture, and other engineering teams

  • Experience working on Security (IAM, Data Encryption, Privacy)

  • Experience with containerization and orchestration technologies (Docker, Kubernetes, etc.).

  • Strong understanding of networking concepts and security best practices.

  • Hands-on experience with cloud platforms (e.g., AWS, Azure, GCP)

  • Relevant certifications (e.g., AWS/GCP, Certified Kubernetes Administrator) are a plus

Workday Pay Transparency Statement - United States

The annualized base salary ranges for the primary location and any additional locations in the United States (US) are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.GA.Atlanta

Primary Location Base Pay Range: $142,400 - $213,600

Additional US Location(s) Base Pay Range: $135,300 - $254,400

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!