Portfolio Operation Lead



Atlanta, GA, USA
Posted on Wednesday, July 19, 2023

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.

Business Technology(BT) in Workday continues its mission to deliver unparalleled value to our business partners and customers. The Program and Business Operations team works with stakeholders within BT and outside to define, align on, and implement the strategic programs and operations. The team is also responsible for standardizing program methodologies, tools and operations/metrics across the BT organization to provide a unified experience to business stakeholders and customers.

About the Role

You will collaborate across disciplines to identify staffing needs across projects, build cross-functional teams, and manage team capacities. You will utilize data-driven strategies to acquire, build, develop, and deploy IT resources devoted to delivering technologies and products across the organization; and will be responsible for building a culture of accountability, ownership, innovation and continuous learning. You will provide dedicated focus on the sourcing of key resources to meet staffing needs. To succeed, you will need to exercise excellent communication skills, strive to uphold processes and make decisions that balance business goals and delivery needs.


  • Develop, execute, and communicate plans pertaining to visibility, the accuracy of demand, the status of sales pipeline, and fulfillment strategy

  • Curate reporting for internal stakeholders that communicate insights like utilization trends, unallocated resource reporting, and staffing needs

  • Lead weekly resourcing meetings with project managers and creative/engineering directors to discuss staffing needs, identify areas of underutilization as well as opportunities to rebalance workload

  • Manage agency resource allocation and time tracking processes, software, reporting, and planning

  • Identify resourcing gaps and prepare proposed solutions ahead of weekly meetings, and continue to monitor team bandwidth and resolve real-time resource needs throughout the week

  • Address ad-hoc client requests by assessing priority levels and quickly facilitating a solution

  • Partner with PMs to manage resources, schedules, and timelines to ensure key milestones are met

  • Partner with business development to monitor confidence levels of opportunities to prepare resource plans for new clients

  • Maintain up-to-date records of Statements of Work (SOWs) and staffing plans

About You

  • Bachelors or equivalent combination of education and experience in Business, Information Technology, or a related field.

  • Have 4+ years of experience in a project management or resource management role (experience managing demand and capacity, overages, budgets, team member allocation, etc.)

  • Have experience with capacity planning and utilization reporting

  • Have strong written and verbal communication skills, and a high level of empathy

  • Are a self-starter and problem solver with meticulous attention to detail

  • Experience working with technical projects (understanding of the SDLC, allocating software projects)

  • Expertise with Enterprise Resource Management software or similar

  • Previous Project Coordination or Management experience

  • Experience transforming data into insights

Workday Pay Transparency Statement - United States

The annualized base salary ranges for the primary location and any additional locations in the United States (US) are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.GA.Atlanta

Primary Location Base Pay Range: $109,400 - $164,100

Additional US Location(s) Base Pay Range: $103,900 - $183,600

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!