Sr. Director, Digital Employee Experience



Pleasanton, CA, USA
Posted on Sunday, July 16, 2023

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Sr. Director, Digital Technology Experience is a new position within Business Technology (BT) organization focussing on redefining employee experience across all stages of employee lifecycle. In this role, you will be responsible for going beyond the existing and defining new ways of Work. As a transformation agent, you have a passion for technology, an eye for design and dedicated focus on experience. You are restless with the status quo and envision an ideal state where people engage and work in a streamlined environment. You harness process, systems and technology and fine tune them to anticipate needs and deliver an exhilarating experience. You are an authority in influence and will partner across BT and other functions within Workday to champion and promote change across process and technology to define and refine the way we work.

About the Role


  • Champion vision and define strategic approach to deliver an industry-leading employee experience at Workday across our technology landscape

  • Partner with Employee Communications, Real Estate and Workplace Services, Privacy, and Security to realize “Future of Work” at Workday

  • Drive innovation to realize business value through data driven insights while delivering an end to end optimized and orchestrated digital experience

  • Direct oversight of efforts related to End User Services to drive high levels of operational excellence and Workmate experience

  • Own and influence technology roadmaps and align delivery efforts across Digital Experience & technology change enablement, End User Services, Site buildout services and Collaboration technology teams to drive end to end workmate experience

  • Align policy, process and capabilities to ensure the highest levels of service management, efficiency and agility to move the business forward

  • Build concepts and events to uphold the workplace as a center of gravity

  • Pilot Operating Council driving Digital Employee Experience

  • Responsible for program orchestration, sequencing and delivery of multi-faceted transformation initiatives, in line with schedule and budget

  • Identify, track and trend relevant metrics to improve Workmate experience, engagement and efficiency

  • Attract, hire, grow and retain top talent and is an advocate for Workday Values.

About You

Basic Qualifications:

  • 15+ years of a consistent record in enabling employee experience and leading technology delivery in large global organizations

  • 5+ years in leadership experience leading large multi-functional teams

  • 5+ years of experience driving transformation efforts and change in a fast growing organization

Other Qualifications:

  • Demonstrable experience leading across functions and becoming comfortable with ambiguity

  • Strong exposure to technology with proven grounding in leading, implementing IT Collaboration tool sets, Helpdesk, AV Systems and or business process improvements across critical application suites

  • Process champion with exposure and experience in six sigma and continuous process improvement methodologies

  • Strong program, project management skills and familiar with agile methodology

  • Proven presentation, and influencing skills with ability to cater communication to various levels of the organization

Workday Pay Transparency Statement - United States

The annualized base salary ranges for the primary location and any additional locations in the United States (US) are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.CA.Pleasanton

Primary Location Base Pay Range: $208,200 - $312,200

Additional US Location(s) Base Pay Range: $185,600 - $312,200

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!