As the Office Manager, you will be the heart and soul of our New York office! You will drive the employee experience in our HQ by championing our VTS culture and values. You’ll work with our Office Managers (in Chicago, Toronto, and the UK) and the wider Workplace Experience team to create a cohesive experience for all VTS employees, while partnering with our EAs and People Team on-site. You’ll be an integral part of an upcoming office build-out and move, allowing you to take ownership of exciting changes, and make an impact on how we use our new space! You’re a motivated self-starter who wants to make the most of each person’s experience in our New York office.

Every day is different, but here's what you can expect:

Help our NY HQ start their day

• You’re the person we look forward to seeing every morning! Brewing coffee, stocking snacks and beverages, providing guests with access, and assisting with incoming and outgoing mail needs.

Be our Go-To Contact

• You’re the office expert. Whether it’s requests from employees, vendor/building inquiries, or questions about the office - you’ll determine the proper channel to address it, or follow through with solutions.

Keep our Office in Order

• You take pride in an office that’s in order. You’ll make sure all shared office spaces are well stocked, clean, and organized throughout the day, while being proactive with managing inventory and ordering needed supplies.

Build our Workplace Culture from Day 1

• You make the first day memorable. Assist with onboarding new employees in New York. You’ll be granting office access and setting up their desk, to providing VTS swag and showing them around the office.

Cultivate Connections

• You love to bring people together. Plan on-site and external events from start to finish: sourcing venues or vendors, ordering and serving catering, promoting the event, and of course - taking part in what you’ve planned!

Keep us Informed

• You’re a clear communicator. You will manage communications (slack, email, calendar invites, Workplace App) for all office related items such as events, updates, and notices. You can alert HQ in an emergency with clear instructions and a level head, but can just as easily switch to emojis and gifs when updating the team about events.

Support our Office Operations

• You help wherever you can. Work with IT on employee setups and conferencing needs. Support Finance with monthly credit card consolidation and light bookkeeping while managing your own office budget. Be involved in Workplace policy and process, both on the Workplace Experience and People team.

To thrive in this role you:

• Have strong organizational and planning skills in a fast-paced environment
• Have a creative mind with an ability to suggest improvements
• Are resilient: you like having a routine, but you’re ready for the bumps too
• Are a planner: you come up with solutions before anyone knows there is a problem
• Are energized by meeting and working with different groups of people

What VTS Values & How We Show It

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!
• Move as One - We work in an open floor plan to promote cross-functional collaboration.
• Take Ownership - Be an owner of the company you’re building with our equity packages.
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!

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