Project Management Associate
Who Are We?
There are over 30M small businesses in the United States, but only a tiny fraction of them have a workplace savings program in place. As the savings gap in the country widens, it’s imperative that every worker has access to and participates in their company’s savings program, such as a 401(k) or 403(b). We believe that American workers should have easy access to an inexpensive, flexible, and intuitive solution to save for a brighter future.
Unfortunately, prior to Vestwell, small businesses have been neglected and underserved, with expensive, inflexible, poorly designed offerings built on old, mainframe software. Vestwell is changing that, starting with rebuilding the core infrastructure for the modern era.
Vestwell’s north star is to be the engine behind a $30T industry, powering all payroll-deducted workplace savings programs for small-to-midsize businesses, such as 401(k), 403(b), IRA, emergency savings accounts (ESA), health savings accounts (HSA), 529 college savings, and alike.
Vestwell’s focus is to build the most flexible, powerful workplace savings and investment platform, delivered through the hands and minds of their financial services partners with the help of payroll provider partners. The team at Vestwell makes the hard stuff look easy, by combining the expertise of financial advice with the sophistication of a technology provider.
As a result, workplace providers are able to bestow the advice and solution employers and employees have been asking for, while growing and scaling along the way. Employers get a cost-effective solution designed for their needs without all the headaches, and employees get a user-friendly portal that helps them achieve their long-term saving goals.
With backing from leading FinTech investors, as well as a growing team of dedicated professionals of strong industry pedigree, Vestwell is at the forefront of a much-needed change in a 40-year old industry. Our team believes in the mission we’ve set out to achieve and we are working hard to get there. We’re ambitious, honest, thoughtful, and fun.
Who is Vestwell State Savings?
Vestwell State Savings (VSS) – a subsidiary of Vestwell Holdings Inc. – serves as the trusted administrator for nearly 30 programs and counting. We provide support and services for state auto-IRA, ABLE and 529 programs by employing innovative technology and a dedicated team focused solely on our clients’ needs.
Who are we looking for?
Vestwell’s client list is expanding and we’re excited about bringing onboard a Middle Office Associate to work with the State Savings Middle Office team to help service our clients. The ideal candidate will be someone who is client-focused, has great communication, organization and problem solving skills and a proven ability to juggle multiple priorities at once.
What will you be doing?
VSS’s Middle Office team is responsible for designing, building, and ensuring the continued smooth operation of all “events” that our State Savings clients are continuously performing. These events include – but are certainly not limited to - platform product enhancements, investment portfolio changes and on-boarding new clients. The Middle Office team creates solutions to the challenges our clients face – and then coordinates the VSS teams to deliver those solutions. The Middle Office oversees efforts across every aspect of the event, from client interaction to the most detailed operational task performed by our third-party partners. The Middle Office Associate will support the Relationship Management, Product Management, Finance, Operations, Marketing and third-party teams and help to coordinate all events.
Day-to-day, you will be expected to:
- Collaborate with the Relationship Management team to identify client needs and then develop project plans and monitor progress as we work towards a solution
- Collaborate cross-functionally with personnel – from Relationship Management, Operations, Product, Finance, Marketing and Legal & Compliance – to drive the successful planning and implementation of strategies and tactics developed to achieve client objective
- Communicate internally -- inter- and intra-departmentally -- via written communication, phone, videoconference and occasionally in person
- Interact with clients – via written communication, phone, videoconference and occasionally in person
- Identify areas for process improvement and help implement change to increase efficiency for the team
- Basic knowledge of financial services
- Critical problem-solving skills
- Strong project management, organizational, analytical and prioritization skills
- Excellent written and verbal communication skills
- Proficient in project management software such as Asana, Jira, etc.
- Financial services operations experience – 529/ABLE, savings/investments, retirement or wealth management
The expected salary range for this position is 65k-85k. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.
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We’re a growth stage startup with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and an open vacation policy. We have adopted a remote-hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in midtown Manhattan so everyone has a setting that is the most productive for them. We provide our team with all the equipment they need (plus a few perks!) to work effectively remotely. Oh, and naturally we have a great 401(k) plan!
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