People Operations Coordinator

Sana Benefits

Sana Benefits

Administration, People & HR, Operations
Posted on Saturday, May 20, 2023
Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. At Sana, we're passionate about fixing this problem by bringing accessible and affordable health plans to small and medium businesses. We've built an innovative team with top talent from across the health insurance and tech industries to create engaging, modern plans for our clients. This allows our customers to offer competitive benefits packages while paying an average of 20% less than traditional plans.
We are seeking a highly organized and efficient People Ops Coordinator to join our team and assist in managing the day-to-day operations of our HR and recruitment functions. The ideal candidate will have a strong attention to detail, excellent communication skills, and a proven ability to multitask and prioritize responsibilities. Reporting to the VP of People, you’ll have the opportunity to support programs and processes that scale while creating an exceptional work environment to enable our employees to perform at their best.
We are building a diverse, talented and remote team and encourage you to apply! However we are not able to offer sponsorship at this time, and all applicants should be authorized to work in the US.

What you will do

  • Enable frictionless touchpoints for employees across their lifecycle at Sana, from onboarding to offboarding and everything in between.
  • Own the accuracy of our people operations systems (e.g. HRIS), ensuring our employee records are updated
  • Document our People Ops processes and track workflows for thorough completion end to end
  • Assist with the development and implementation of company policies, such as a new Travel Policy or the rollout of the updated Employee Handbook
  • Coordinate the recruitment process, including job postings, applicant tracking, and scheduling interviews as requested by Recruitment team
  • Own the onboarding of new employees, including the administrative tasks such as new hire paperwork and the experiential aspects for the new employees such as conducting orientations
  • Support employee benefits programs by creating clear documentation on our intranet space and owning communication to new hires as well as all employees throughout the year with a heightened focus during open enrollment
  • Respond to employee inquiries regarding HR policies, procedures, and benefits
  • Coordinate and support People team initiatives such as the semi-annual compensation cycles, employee surveying, employee recognition programs, and company retreats

About you

  • 1+ years of work experience with an interest in a People or Talent career
  • Strong attention to detail and excellent organizational skills
  • Ability to multitask and prioritize responsibilities
  • Excellent communication skills, both verbal and written
  • Proficient in Microsoft Office Suite and HRIS systems
  • Maintains a high level of confidentiality and professionalism
  • Values-oriented. You care deeply about making our healthcare system work better for people and business owners.
  • Unparalleled attention to detail. You love getting into the weeds to get things done.
  • Fast learner. Entrepreneurial. Self-directed. Excited to build something from scratch.
  • Gritty. You don’t shy away from solving problems and working hard when you need to.
About Sana
Sana is a modern health plan solution for small and medium businesses. We use a more efficient financing structure and integrated technology solutions to cut out wasteful spending and get members access to better quality care at lower cost. Founded in 2017, we are an experienced team of engineers, designers and health system operators. We have the financial backing of Silicon Valley venture firms and innovative reinsurance partners. If you are excited about building something new and being a part of fixing our broken healthcare system from the inside, please reach out!