Credit Business Analyst (Credit Card)

Robinhood

Robinhood

IT
Washington, DC, USA
Posted on Saturday, September 2, 2023

Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We’re seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

Robinhood has a primary in-office working environment; please be sure you have reviewed the preferred working location(s) for this role before applying.

About the team:

Robinhood’s Credit Card Risk team develops groundbreaking credit products, designs state of the art decision frameworks, and builds risk management systems that serve our customers. Our team seeks to push the boundaries of what credit products and experiences can look like.

We are actively seeking talented professionals with a demonstrated background in credit card management to shape our vision, deliver smart financial solutions, and democratize finance. Join us as we revolutionize the credit landscape and redefine the way people interact with financial services.

The preferred location for this position is in or around Robinhood's offices in Washington, D.C., Menlo Park, CA, or New York, NY with in-office work capabilities, as may be required by management, but remote work in limited geographies within the U.S. may be considered. Check with your recruiter for more information.

What you’ll do day-to-day:

As a foundational member of the early credit team, your responsibilities will include the following:

  • Set and optimize credit policies for new accounts and for customer management programs such as limit increases
  • Develop comprehensive monitoring and analysis suites that helps identify actionable insights and new strategies to improve business performance
  • Build and maintain NPV valuation models for management of credit programs
  • Influence and partake in cross-functional collaborations to drive key product features and strategies
  • Design tests to refine product and credit strategy
  • Communicate performance and strategy with senior leadership as well as external stakeholders

About you:

  • Strong quantitative analytical skills
  • No less than two years of experience building Acquisition and/or Customer Management credit strategies
  • Hands-on experience with SQL / R/ Python (Pandas, Scikitlearn etc.)
  • Experience in designing and interpreting randomized testing frameworks
  • Experience in managing credit programs that leverage machine learning models
  • Strong communication skills and ability to simplify complex programs and focus on key areas of leverage
  • Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field.

The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan.

US Zone 1: $149000 - $175000
US Zone 2: $131000 - $154000
US Zone 3: $116000 - $137000

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the table below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Office locations (by comp zone)
US Zone 1: Menlo Park, NYC, Seattle, Washington DC
US Zone 2: Denver, Westlake (Dallas), Chicago
US Zone 3: Lake Mary

Click here to learn more about Robinhood’s Benefits.


Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy. If you are an applicant located in the UK or EEA, please visit the Robinhood - UK/EEA Applicant Privacy Policy.