Senior Program Manager



Reno, NV, USA
Posted on Saturday, April 29, 2023

Do you want to play a key role in a startup that will revolutionize the FinTech industry? Do you have a strong track record of driving operational excellence with technical teams? Do you thrive as a problem-solver in a fast-paced, often hectic environment? Ridgeline’s Operations Program Manager (PgM) role may be what you are looking for.

In this role, you will be responsible for running concurrent projects and programs to accelerate product development & and ensure customer delivery. You’ll collaborate with Engineering, Product Management, Design, Infrastructure, Quality Engineering, Customer Success, and Technical Writing teams to build and execute end-to-end initiatives.

What will you do?

  • Collaborate with cross-functional individuals to roll out programs and then ensure adoption with product and technology teams
  • Dive deep into product areas to support all phases of the development lifecycle, generate plans, identify and manage risks, and effectively communicate to all stakeholders and the company as a whole
  • Steward CI/CD release management and ensure customers are informed about product changes by leveraging Jira feature and bug tracking, testing, and documentation
  • Optimize operational practices through tooling procurement, administration, and ongoing maintenance
  • Partner with cross-functional teams on documentation and compliance readiness
  • Manage big-picture strategy and execute through the tactical tasks and details without losing sight of strategic objectives
  • Lead effective meetings, understand dependencies, foster collaboration & accountability, while keeping everyone on track

Desired Skills and Experience

  • Bachelor’s degree in a technical discipline or equivalent industry experience
  • 5+ years experience in Project / Program Management or Operations
  • Experience managing the development and launch of enterprise infrastructure using agile development methodologies in an engineering environment
  • Scrum leader experience coaching teams on agile best practices
  • Proven ability to run successful projects and programs end-to-end in a collaborative manner with appropriate level of change management, documentation, & communication
  • Astute use of Atlassian (JIRA, Confluence, Atlas), Github, and Slack
  • Ability to take the initiative when presented with ambiguous problems/situations and work towards solutions in partnership with others while being able to adapt and pivot based on company needs and obstacles


  • Experience with investment management applications and FinTech industry
  • General understanding of SaaS, serverless architecture, and/or AWS
  • Willingness to do whatever is needed to make your peers successful and happy
  • You have a penchant for making things fun and engaging!

About Ridgeline

Ridgeline is the industry cloud platform for investment management. It was founded in 2017 by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday) to address the unique technology challenges of an industry in need of new thinking. We are building a modern platform in the public cloud, purpose-built for the investment management industry to empower business like never before.

Headquartered in Lake Tahoe with offices in Reno, Manhattan, and the Bay Area, Ridgeline is proud to have built a fast-growing, people-first company that has been recognized by Fast Company as a “Best Workplace for Innovators,” by LinkedIn as a “Top U.S. Startup,” and by The Software Report as a “Top 100 Software Company.”

Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace.

Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions.

Compensation and Benefits

[For New York and California Based Only]

The cash compensation amount for this role is targeted at $120,000-$145,000 for individuals based in New York and California. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above.

As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product.

In addition to the base salary, 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees