Sr. IT Project Manager



IT, Operations
Austin, TX, USA
Posted on Wednesday, November 8, 2023

As passionate about our people as we are about our mission.

What We’re All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance:
The IT Project Manager will provide project management oversight of ongoing IT and Applications Support projects. The IT Project Manager will be the primary planning and communication conduit for IT and support on several strategic initiatives. Outlining objectives, planning execution, and reporting on status are just a few of the functions involved in carrying out a successful program.

To excel in this role, you will need the ability to:

  • Understand our technology today and where we are going.

  • Apply Project Management practices to successfully deliver project outcomes.

  • The ability to think through challenging problems and ask the tough questions.

The ideal candidate is a proven technical operator that wants a role with a larger scope that can move the needle. From developing deep Q2 application knowledge, working on monitoring systems, learning how to leverage automation to drive efficiencies, and driving critical infrastructure, your opportunities to make a significant impact at Q2 are endless. Successful candidates will possess an innate desire to take on challenging problems and enjoy working cross functionally with members of Support, IT, Development and Implementations. The desire to help Q2 be the best and deliver industry leading solutions motivates you to solve complex problems while remaining cool under pressure.

A Typical Day:

  • Plans and coordinates all aspects of internal information system-specific projects from initiation to delivery.

  • Projects often involve network, server, or software implementation and upgrades, PC deployment and the like.

  • Coordinates work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments.

  • Develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints.

  • Projects may vary in number, size and complexity.

Bring Your Passion, Do What You Love. Here's What We're Looking For:

  • Typically requires a Bachelor’s degree and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.

  • 3+ years managing infrastructure projects.

  • Ability to effectively manage risks and issues.

  • Ability to work with various levels of technical and non-technical personnel.

  • Strong presentation, verbal, and written communication skills.

  • Ability to operate effectively independently or in teams, making progress on tasks while dealing with potential process and project ambiguity.


Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

  • Hybrid & Remote Work Opportunities

  • Flexible Time Off

  • Career Development & Mentoring Opportunities

  • Generous Retirement Benefit Plans, including a company-matching HSA program.

  • Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents

  • Community Volunteering & Company Philanthropy Programs

  • Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Ladders for Leaders, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.