Project Manager



Mexico · Remote
Posted on Wednesday, November 8, 2023

As passionate about our people as we are about our mission.

What We’re All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance:

Q2 is seeking a Project Manager reporting to an Implementations Delivery Manager. This Project Manager will work closely with Implementation Engineers, Solution Architects, Product Managers, and the Development team. The Project Manager will engage on multiple on-line banking implementations concurrently. The primary role is initiating and managing technical implementation projects, translating and guiding the business processes into technical solutions that meet the Financial Institution’s requirements while also leveraging best practices. This position will also be responsible for managing the overall expectations of the key client sponsors and executives while controlling project scope, timeline and budget. If you love problem solving and going above and beyond to satisfy clients and their ever-changing needs, this position is for you.

A Typical Day:

  • Partner with clients to understand business requirements and expectations

  • Design and execute project plans and documentation to deploy Q2 solutions

  • Direct project resources to complete tasks in a timely manner

  • Work closely with the client and team to problem solve issues that arise

  • Track status and provide updates in relation to overall implementation process

  • Train and educate clients on the product and configuration options

Bring Your Passion, Do What You Love. Here’s What We’re Looking For:

  • Typically requires 5 years of previous work experience in a similar role

  • Bachelor’s Degree in related field or equivalent experience

  • Project Management Methodology exposure preferred (PMP or PMI)

  • Familiarity with enterprise software deployment architecture and methodologies

  • Experience building documentation and project plans using Excel, MS Project, and MS PowerPoint

  • Experience managing client expectations with a Client first attitude and commitment to satisfaction

  • Ability to organize and execute multi-facet software deployments

  • Capable of assessing project risks and mitigations

  • Ability to convey technical concepts to business-oriented banking project teams and interact with technical internal resources

  • Possess project leadership qualities

  • Strong written and oral communication skills with excellent people and teamwork skills

  • Ability to remain calm, diplomatic, and cooperative under stressful conditions

  • Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment

  • Financial Services and enterprise software experience preferred

Health & Wellness

  • Hybrid & Remote Work Opportunities

  • Flexible Time Off

  • Career Development & Mentoring Programs

  • Generous Retirement Benefit Plans, including a company-matching HSA program.

  • Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents

  • Community Volunteering & Company Philanthropy Programs

  • Employee Peer Recognition Programs – “You Earned it”

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Ladders for Leaders, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.