HR Coordinator



Administration, People & HR
Mexico · Remote
Posted on Saturday, November 4, 2023

As passionate about our people as we are about our mission.

What We’re All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance:
Q2 is seeking a Culture & Community Coordinator, who will embody and help promote the Q2 culture internally and externally. Reporting directly to the Vice President, People & Community Development, this person’s main function will be to support culture strategies to ensure Q2’s culture remains authentic to the company’s mission and founding principles, which include a strong foundation in giving back to the communities and the Financial Institutions we serve. This focus will include building relationships internally with employees, as well as with community organizations in all our locations. The successful candidate will also collaborate with our internal and external resources to support and execute culture and community programs & events (virtual and in-person). This role is fast-paced and demands someone who can think on their feet while paying close attention to details.

    A Typical Day:

    • Support a culture strategy that emphasizes inclusion of all team members and represents the richness of global experiences

    • Support the Culture and Community programs with event (virtual and onsite) preparations, schedules, communications, vendor management, technologies, budgets and ad hoc project needs

    • Partner with the Belonging and Inclusion lead to provide assistance with employee resource group events (virtual and onsite), roadmap planning

    • Offer talent management and talent development teams administrative support with online training registrations including scheduling, roster management, etc.

    • Support implementation of Culture programs and management of supporting technology

    • Use community & volunteer engagement to provide impactful opportunities to our teams to give back to our communities, engage with one another and reinforce our culture

    • Partner with various teams across Q2 to achieve desired outcomes (Marketing, Business Operations, and others where appropriate)

    • Support RFPs, vendor management, timelines, budgets, site selection, event theme, pre-coordination, registration, budget management and execution support of culture events.

    • Complete post-event tasks including reconciliation of expenses, evaluation of event, and report out on meeting results; recommend improvements for future meetings

    • Optimize savings and expenditures to stay within or below budget; always use an approach including cost discipline and good judgment

    • Ad hoc projects as assigned.

    Bring Your Passion, Do What You Love. Here's What We're Looking For:

    • Typically requires a Bachelor’s degree and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.

    • Proven planning and organizational skills, attention to detail, and ability to handle multiple tasks and shifting priorities

    • Experience supporting and implementing international culture and community strategies, including planning for and delivering activities & approaches to build and reinforce

    • Experience planning virtual and in-person events of varying sizes and goals in professional settings

    • Evidence of exceptional relationship-building and communication skills

    • High degree of self-motivation and drive; comfort working autonomously as well as working in teams

    • Ability to establish relationships within a matrix organization and at all levels

    • Attention to detail, exceptional project management, time management, event management, and vendor management skills

    • Strong customer service and interpersonal skills needed

    • Ability to travel (up to 30%)

    • Flexibility in work schedule is required (to include evenings and weekends, as needed)

    • Advanced computer proficiency in Microsoft Office suite and Project Management tools

    Health & Wellness

    • Hybrid & Remote Work Opportunities

    • Flexible Time Off

    • Career Development & Mentoring Programs

    • Generous Retirement Benefit Plans, including a company-matching HSA program.

    • Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents

    • Community Volunteering & Company Philanthropy Programs

    • Employee Peer Recognition Programs – “You Earned it”

    How We Give Back to the Community:

    You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Ladders for Leaders, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

    At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.