Instructional Designer



Austin, TX, USA
Posted on Wednesday, November 1, 2023

As passionate about our people as we are about our mission.

What We’re All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance:
Q2 is looking for an Instructional Designer who will provide creative and technical expertise in building interactive and engaging learning solutions for Q2’s employees. We’re looking for someone with a deep understanding of learning systems and the design principles involved in creating digital and in-person learning experiences, rooted in subject matter expertise. Ultimately, your role will contribute to the success of learners by fostering their growth and development through well-designed and impactful instructional programs. This position offers an exciting opportunity to make a significant impact on the learning journey of individuals.

A Typical Day:

  • Utilize instructional design, adult learning principles and innovative strategies in the conception, design, and development of instructor-led and web-based training experiences.

  • Collaborate with subject matter experts on course design and development to translate business content and product information into learner-centered experiences.

  • Apply fundamental research skills to instructional design projects.

  • State instructional end goals and create content that matches them.

  • Maintain projects and organize course documents.

  • Examine training assets to ensure that they reflect an understanding of the diversity of learners and groups of learners.

  • Create supporting material/media (audio, video, simulations, role plays, games, etc.)

Bring Your Passion, Do What You Love. Here's What We’re Looking For:

  • Experience in instructional design evidenced through a portfolio or work samples.

  • Experience creating learning materials for instructor lead courses to be delivered both in person and virtually through conference/meeting software.

  • Experience working in a global fast-paced environment and ability to manage deliverables and workload, with varying degrees of complexity and difficulty.

  • Experience working in the technology industry.

  • Possesses self-management, time management, and solid communication skills.

  • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.

  • Clear and effective curriculum-planning skills

  • Demonstrated project management skills

  • Solid knowledge of course development software and at least one Learning Management System

  • Critical thinking skills

  • Concrete verbal and written communication skills

  • Typically requires a bachelor’s degree in training and development, and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience where training development was required.

  • This position is based in Austin, Texas and will require on-campus work for a minimum of 3 days per week.

  • Additional preferred technical skills: Intermediate-level expertise in the Microsoft Office suite of applications, Adobe Creatives suite, Articulate 360 product suite, LMS publishing, Camtasia, Descript, 7taps


Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

  • Hybrid & Remote Work Opportunities

  • Flexible Time Off

  • Career Development & Mentoring Opportunities

  • Generous Retirement Benefit Plans, including a company-matching HSA program.

  • Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents

  • Community Volunteering & Company Philanthropy Programs

  • Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Ladders for Leaders, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.