Senior Contract Manager



Austin, TX, USA
Posted on Friday, October 20, 2023

As passionate about our people as we are about our mission.

What We’re All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance
As a Senior Contract Manager at Q2, you are interested in working for a fast-paced, high-growth company where you enjoy being challenged and can put your savvy negotiation skills to good use. You will primarily be responsible for reviewing, redlining, drafting, and negotiating contracts for the Q2 sales team as well as interacting directly with customers and prospects on a daily basis. You will report to the Senior Director of Contract Operations joining a welcoming and engaging Legal Team that will provide you with meaningful collaboration. With your great communication skills and top-notch work ethic, you will be a key part of the team.

A Typical Day:

  • Assess and advise on liabilities and legal restrictions and risks of proposed transactions with prospective and existing customer financial institutions and devise creative and practical solutions to address such customers’

  • Draft, review, and negotiate a broad range of customer agreements, including SAAS subscription, software licensing, support services, consulting services, and/or nondisclosure agreements

  • Interface with various groups within Q2 to understand key IT, security IP, compliance and finance requirements and ensure commercial contract terms comply with corporate directives, policies and procedures

  • Interact with Chief Compliance Officer to keep abreast of applicable laws, regulations and industry guidance that impact operations and subscription and license agreements

  • Collaborate and partner effectively with the business, including providing advice and counsel to executives and sales professionals on issues related to subscription and licensing transactions

  • Assist in day-to-day sales activities, including providing training and counseling to sales professionals and coordinating with other groups within the Q2 Legal Department on compliance matters

  • Assist with legal department projects as assigned

  • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to

Bring Your Passion, Do What You Love. Here's What We're Looking For:

  • Typically requires a Bachelor’s degree and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.

  • 8 plus years of transactional legal experience comprised of time spent at a major law firm or in-house with a high tech company. In-house legal experience is preferred.

  • High volume commercial transactions experience with a software company of similar size and scale to Q2, including experience with subscription and licensing sales agreements

  • An excellent negotiator with strong influencing skills experienced at drafting commercial contracts

  • Demonstrated capability in creating and negotiating complex transactions in addition to typical sales agreements

  • A practical and proactive problem-solver who possesses strong business acumen and is confident, mature and calm under fire

  • Must be able to juggle multiple priorities and tasks in a fast paced environment, but be focused when needed on the matter at hand

  • Excellent written and oral communication skills, interpersonal skills, and leadership skills

  • Must be able to work effectively both independently and with a team

  • Of the highest degree of personal and professional integrity and ethics


Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

  • Hybrid & Remote Work Opportunities

  • Flexible Time Off

  • Career Development & Mentoring Opportunities

  • Generous Retirement Benefit Plans, including a company-matching HSA program.

  • Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents

  • Community Volunteering & Company Philanthropy Programs

  • Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Ladders for Leaders, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.