Sr. Manager, Data Product Management



Austin, TX, USA
Posted on Thursday, August 3, 2023

As passionate about our people as we are about our mission.

What We’re All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance:

Q2 is seeking an experienced Sr. Manager of Product Management who will be responsible for strategic planning, development, and management of the roadmap in support of our Fraud & Data platform initiatives fundamental to our industry-changing fintech platform. You will be working at a company whose mission is to build stronger, diverse communities by strengthening their financial intuitions and with FinTech’s and startups who want to bring change and innovation to the financial world. This position will be responsible for leading a team in the delivery of high-quality solutions that meet business objectives in a flexible, collaborative, and rapidly changing environment. It requires a highly motivated and focused individual capable of leading and building high-performing innovative teams. This role will be located in Austin, TX.

If you are the right fit for this position, you approach business opportunities with an unwavering sense of optimism and are passionate about great products. As it relates to Fraud and Data Products you understand the cross-section of behavioral insights and data monetization in the financial space with an eye toward leading edge fraud mitigation. You are passionate about improving data user productivity and defining the next-generation products for how data is produced and consumed on our financial platform. You understand the infrastructure, processes, and tooling that empowers our data engineers and scientists to rapidly convert activity on our platform to behavioral insights and have a passion for increasing its value. You will be responsible for defining how data becomes part of people’s daily activities across product teams, is used to curtain fraud, and develop the roadmap for how we get there, with internal and external teams.

In addition, you take a client-centric approach to product management and have demonstrated results, driving rapid modifications and initial concepts to new and existing products. Although you will work in the Product group and manage key personnel in your product organization you will also continually work with, build, and influence cross-departmental workgroups with your outstanding written and verbal communication skills.

A Typical Day:

  • Drive roadmap and product strategy for fraud and data platform initiatives

  • Establish the vision for next-generation fraud and data engineering products.

  • Close partnership with engineering to understand technical trade-offs and architecture to optimally influence product design

  • Monitor and impact key metrics and efficiencies for product

  • Provide guidance and mentorship to the product team on the product lifecycle

  • Assist, train and grow employees and evangelize best practices

  • Proactively identify opportunities for new trends/features/products

  • Perform research and provide industry expertise to be utilized in product business cases

  • Establish and track business cases and financials

  • Assess the risk of value, feasibility, and usability as key factors to product success

  • Communicate value and vision effectively-being confident with presentation skills and establish credibility with an audience

  • Engage with clients and prospects through Relationship and Sales teams as needed to present and discuss roadmap and strategy

  • Build effective relationships with others in Product, Sales, and Marketing

  • A champion end-user experience by actively seeking to integrate human interaction best practices and best in class front end design into each feature you build

  • Work with Product Owners to ensure all security, availability, confidentiality, and privacy policies and controls are adhered to

  • Work with Product Owners to deliver product acceptance criteria for the development organization you work with to ensure the highest quality and customer experience

  • Work with the Release Management team to develop and deliver release documentation and training materials for internal groups on key functional aspects of products under your ownership

Bring Your Passion. Do What You Love. Here's What We're Looking For:

  • Typically requires a Bachelor’s degree in Computer Science, MIS, Business and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.

  • Minimum 5-8 years in Product Management, financial services, or e-commerce is preferred

  • Typically requires 2-4 years' experience managing and developing employees

  • Demonstrable previous experience in software product management

  • Strong team leadership qualities with proven experience building, growing, motivating, and mentoring high-performance teams

  • Excellent verbal, written, and interpersonal skills

  • Strong teamwork, organization, and problem resolution skills

  • Proficiency in the various MS Office applications and Atlassian Suite

  • A self-starter with proven ability to deliver results with minimal assistance

  • Strong knowledge of fraud solutions, fraud risk monitoring, mitigations and processes

  • Experience with customer data and marketing platforms a plus

  • Knowledge of Network and Acquirer tokenization a plus

  • Demonstrable knowledge of traditional and emerging methods of payment (e.g., ACH, Wire, Disbursements, Real Time Payments and Card Processing).

  • Must have Payment experience


Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

  • Hybrid & Remote Work Opportunities

  • Flexible Time Off

  • Career Development & Mentoring Opportunities

  • Generous Retirement Benefit Plans, including a company-matching HSA program.

  • Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents

  • Community Volunteering & Company Philanthropy Programs

  • Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Ladders for Leaders, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.