Business Intelligence Analyst



IT, Operations, Data Science
Austin, TX, USA
Posted on Thursday, March 30, 2023

As passionate about our people as we are about our mission.

What We’re All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance
Q2 is seeking energetic, innovative, “out-of-the-box” thinkers with a passion
analyzing complex business problems and issues using data from internal and external sources to provide insight to decision-makers. This role identifies and interprets trends and patterns in datasets to locate influences. As well as creates specifications for reports and analysis based on business needs and required or available data elements. In this role, you may provide consultation to users and lead cross-functional teams to address business issues in addition to directly producing datasets and reports for analysis using system reporting tools. This is a role in which employees work with multiple types of business data. The ideal candidate has a willingness to learn, build relationship with a high focus on customer satisfaction.

A Typical Day:

  • Attend and participate in meetings with client stakeholders, gather reporting requirements

  • Build interactive reports and dashboard using the Microsoft BI technologies (Power BI )

  • Develop and test reports and business models using Power BI (including DAX language)

  • Assist business users on functional and data requirements to enhance reports and report data

  • Collaborate with the data team to build state-of-the-art data models in snowflake and Power BI data sets on top of those models and publish them for business use

  • Provide guidance to all the gate keepers across Q2 and set the standards and best practices for the self-serve reporting culture

  • Monitor Power BI premium capacity usage through the performance monitor dashboard

  • Performance tune slowly running reports

  • Migrate the slow running reports to direct query reports after collaborating with the data team and building a performant data model

  • Stay up-to-date on the data visualization tools and methods

​Bring Your Passion, Do What You Love. Here's What We're Looking For:

  • Typically requires a Bachelor’s degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.

  • 3+ years of experience in writing SQL preferred

  • 2+ years of development experience with DAX, Excel preferred

  • 4+ years of development experience in Data Analytic technologies such as: Microsoft – Power BI, Tableau, MicroStrategy, Business Objects also preferred

  • A strong understanding of data warehousing methodologies like Kimball, Inmon, Data Vaulting, Data mesh etc.

  • Experience with Snowflake or other cloud data platforms a plus.

  • Experience with various SaaS based CRM,ERP applications and API knowledge a plus

  • Experience with latest reporting technologies like ThoughtSpot, Sigma etc. a plus

  • Expert problem solving, analytical, critical thinking and communications skills

  • Ability to work in a fast-paced team environment and have a collaborative mindset


Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

  • Hybrid & Remote Work Opportunities

  • Flexible Time Off

  • Career Development & Mentoring Opportunities

  • Generous Retirement Benefit Plans, including a company-matching HSA program.

  • Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents

  • Community Volunteering & Company Philanthropy Programs

  • Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Ladders for Leaders, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.