MPL Customer Support



Customer Service
Fort Lee, NJ, USA
Posted on Friday, May 26, 2023


The MPL Ops Manager will oversee and manage the regular and one-off projects that MPL Relationship Management is tasked with completing. The individual in this role will own the annual calendar for all MPL reviews, site visits, risk memos, risk audits, etc., working with Relationship Managers to ensure timely and thorough completion of all regular internal review processes and functions.


  • Develop, maintain, socialize, and represent the MPL Relationship Management calendar of annual requirements

  • Liaise with all internal stakeholders representing Relationship Managers to ensure needs are met

  • Facilitate discussions between internal stakeholders and Relationship Managers as needed to ensure alignment so that requirements and needs are met by all parties

  • Organize and oversee necessary short and medium term projects needed from MPL Relationship Managers for normal business growth and development, ensuring appropriate deliverables

  • Maintain regular check-ins with leadership to ensure visibility and support for all projects, regular and one-off


  • Highly organized and self-driven

  • Ability to successfully manage cross-functional projects

  • Professional and refined problem-solving skillset

  • Collaborative leadership experience and skills

Salary: $70,000.00 - $85,000.00


Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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