Who We Are

Cross River is a highly profitable fast-growing financial technology company recognized for the fourth year in a row by CB Insights as one of the 250 best global fintech’s. Our comprehensive suite of innovative products powers financial solutions with a strong focus on regulatory compliance for our partners and their millions of consumers around the world.

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 5 consecutive years. The reason for this success is simple — our nimble, adaptive, and collaborative culture. Together we are at the forefront of technology and innovation in financial services, and we invite collaborative and motivated high performers to join our rapidly expanding team.

About Our Team

Cross River’s team is made up of problem solvers hungry to build and perfect new products and systems. We work with team members in most US time zones. Although we are in separate places, we still make space to know one another and have fun! We collaborate, help, and mentor each other, and check in on our progress and blocks frequently.

What We’re Looking for

As a Workday Business Systems Analyst and Test Lead, you are expected to be an advanced professional in the systems and process design, implementation space with strong Human Resources and financial business process knowledge. The Business Systems Analyst will elicit, understand, and document the internal customer's business requirements, processes and workflows developing both written and visual depictions of requirements and process flows. You will also work with developers to create the functional specifications that meet those requirements, serve as a subject matter expert to the developers building those functions, and test the developed functionality. This role works closely with other Business SMEs, Developers, and Production Support through each stage of the software development lifecycle and also contributes to both existing and new functionality to the customer stakeholders.

This job requires an experienced analyst who can partner effectively with all levels of the organization, lead others, drive results, proactively identify and resolve problems, and make challenging decisions. You will also be responsible for recommending and instituting business analysis and testing best practices, tools and methodology towards standardization of BA deliverables and procedures.

Roles and Responsibilities

• Develop and document understanding of as-is and to-be business processes.
• Document requirements for future state Workday enabled Finance and HR modules. The Bank plans to implement the following modules of Workday:
  • Core HCM, Benefits, Recruiting, Talent, Learning, Time Tracking & Absence, Payroll
  • Financial Accounting, Banking & Settlement, Customer Accounts, Supplier Accounts, Business Assets, Projects (Capital Projects), Procurement, Accounting Center, Prism, Financial Planning
• Deliver specifications that includes functional hierarchy, workflow, business rules, data analysis, and data mapping to business users and development staff
• Conduct gap analysis between current state and future state and collaborate with Architects and Developers to assess gap impact and associated effort estimates.
• Research and analyze all aspects of existing business practices and procedures
• Develop methodology documents based upon self-initiated interviews, diagrams, surveys and workflow analysis
• Develop plans for execution and implementation of future state processes.
• Responsible for direct interaction with business users including, but not limited to, eliciting comprehensive business requirements, use cases and recommending appropriate solutions
• Develop training documentation and lead training efforts to support user adoption of new Workday solutions.
• Work with technical teams to deliver high level estimates to develop and deploy functionality
• Work with Development, QA, and Production Support teams to communicate, verify, and test the desired functionality changes
• Work with internal business users to demonstrate the changes to the system and ensure all relevant business needs are addressed
• Oversee the life cycle of changes to business systems and processes, and prepare detailed status reports for executive management
• Manage multiple competing priorities through effective organization and communication.

Qualifications:

• 8+ years of experience in implementations and ongoing operational support of Workday in a Business systems analyst and Test Lead role capacity.
• Strong HR and Finance process expertise, and peripheral processes.
• Has expertise in developing and preparing use cases, functional specifications, and technical requirements
• Ability to elicit, understand and represent the needs of the business and end users in a software development environment
• Experienced in implementing and sustaining best of breed SaaS applications implementations in an enterprise environment
• Strong consultative and advisory skills
• Excellent written and verbal communications
• Experienced in working with both internal and system integrator teams for development
• Experience with Workday platform
• Experience with Jira and Agile methodology
• Experience in supporting internal and external auditors with SOX ITGC, SOD
• Demonstrated team leadership, management and project implementation
• Experience in building strong working relationships with business partners, application users, project managers, internal IT team, external application consultants
• Bachelor's Degree or higher in technology-related field or relevant experience in implementing Business systems

Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Salary Range: $160,000.00-$200,000.00

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