THE COMPANY

MPOWER’s borderless loans and scholarships enable students from around the world to realize their full academic and career potential by attending top universities in the U.S and Canada.

As a mission-oriented fintech/edtech company, we move extremely quickly and leverage the latest technologies, global best practices, and heavy analytics to tackle one of the biggest challenges in financial inclusion. We’re backed by over $150 million in equity capital from top global investors, which enables fast growth and provides our company with financial stability and a clear path to an IPO over the coming years.

Our global team is composed of former management consultants, financial service and technology professionals, and other experts in their respective fields. We work hard, have fun, and believe strongly in our cause. For us, MPOWER’s mission is personal.

As a member of our team, you’ll be challenged to think quickly, act autonomously, and constantly grow creatively in an environment where fast change and exponential growth are the norm. Ideation and implementation happen very quickly. We value feedback and emphasize personal and professional development by providing the resources you need to further your skills and grow with the company. MPOWER is committed to cultivating your strengths and curiosity and helping you make an immediate impact.

MPOWER has been named one of the best fintechs to work for by American Banker for the past 5 years in a row. We are honored to be nominated by multiple agencies and publications for our leadership in Tech, diversity and social impact. We pride ourselves on being a “growth company for grown-ups,” where there are no pool tables but rather great health, education, and maternity/paternity benefits instead. Our team diversity has been recognized as well; we’re one of the most diverse workforces in the world in terms of nationality, gender, religion, age, sexual orientation, and educational background.

THIS IS A FULL-TIME POSITION BASED REMOTELY IN EASTERN CANADA OR IN OUR WASHINGTON D.C. OFFICE AND REPORTING DIRECTLY TO THE SENIOR DIRECTOR OF PRODUCT

THE ROLE

You will be responsible for growth and product adoption for MPOWER’s student loan product in the Canadian market. Your role is to analyze and define opportunities to drive customer demand and conversion of international students studying in Canada. The ideal candidate brings hands-on product expertise in student lending or a related field within Canada. You will deliver new features and services to better achieve MPOWER’s business objectives and mission of empowering global citizens who study in Canada. Your responsibilities will include:

• Owning the student financing experience for those studying in Canada and acting as the internal ‘voice of the customer’ and subject matter expert on the international student experience in Canada
• Evaluate financial features for the school loan product and developing business cases to tailor our services to the Canadian higher education market, including understanding the school customer and design an experience to support school processing of loans
• Researching and testing market needs, as well as applying your knowledge of industry best practices, to evaluate product and market expansion opportunities in financial services in Canada
• Building new product features and user experiences, collaborating with marketing, partnerships, and tech, to drive customer acquisition and conversion activities within the Canadian market
• Performing product analytics covering the customer funnel from marketing acquisition to loan disbursement and retention for the Canadian market
• Leading go-to-market and operational readiness project plans for new features and services for which you are the owner, collaborating with marketing, partnerships, university relations, and operations

THE QUALIFICATIONS

• Located in the Eastern time zone in Canada or in Washington DC
• Bachelor's degree in Finance, Engineering, Business, or related field. MBA or advanced degree preferred
• 7+ years of product management, product marketing, or equivalent experience in Canadian banking or lending. Education financing experience preferred
• 2+ years in managing P&L for a financial product line
• Proven mastery in gathering, dissecting, and reporting on data succinctly and effectively
• Experience conducting customer and market research, developing a product roadmap, and collaborating with Marketing and Product to drive growth and product adoption
• Knowledge of the Canadian student lending and/or international student market, including:
• Student lending in Canada for higher education
• Banking regulations and practices in Canada
• Canadian student visa types and pain points of different types of Visas

A passion for financial inclusion and access to higher education is a must, as well as comfort working with a global team across multiple-time zones and sites!

In addition, you should be comfortable working in a fast growth environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload and tight deadlines, a high degree of autonomy, and 80-20 everything.