Remote Outbound Supplier Enablement Representative



South Carolina, USA · Tennessee, USA · North Carolina, USA · Remote
Posted on Tuesday, May 23, 2023



  • Research, qualify and enroll our customers’ suppliers in MineralTree’s virtual card payment program and supplier network through heavy outbound calling
  • Educate the supplier on the value of accepting virtual cards
  • Identify and overcome objections through active listening, and effective and professional communication
  • Guide the supplier through the enrollment process while providing an outstanding customer experience
  • Efficiently and accurately gather all required data from the supplier to finalize the enrollment process, while demonstrating a strong attention to detail
  • Consistently exceed weekly/monthly performance metrics and quality assurance goals, while maintaining a high-level customer experience
  • Ability to consistently stay self-motivated to achieve high volumes of outbound calls and exceeding enrollment and performance metrics with minimal daily supervision
  • Cross-train on other Payment Optimization & Payment Operations team functions as needed
  • Critically evaluate the business processes related to the role, and suggest improvements where needed
  • Help train new members of this quickly growing team
  • Must have experience using Salesforce on a daily basis as part of recent work history
  • #Li-Remote