Hi, we’re Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.

We are looking for a creative, empathetic, and collaborative Digital Product Manager to help us build software products that solve problems for our health plan members, employer clients, brokers partners, and internal business users.

Digital Product Managers at Gravie work in partnership with our strategy group and other internal business stakeholders to understand the value proposition of our health plans, products, and solutions and work to enhance our digital solutions offering to bring that value to customers.

Digital product managers work closely with engineering, quality assurance, and user experience teams to leverage technology to create delightful member, employer, and broker experiences that differentiate Gravie in the market. They also use automation and integration technology to improve operational efficiency.

At Gravie, you will have the opportunity to advance your career and work with a diverse group of bright minds in a supportive and collaborative environment. If you're passionate about improving healthcare and excited to work in a fast-paced environment to create products that people can love, Gravie is the place for you.

A Little More About Us:

· We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.

· We are quickly becoming one of the fastest growing health benefits companies in the country. We have received numerous awards and accolades, including Inc. Magazine Best in Business Gold Medal award in 2021, and JMP Securities Top 50 Private Companies in Insurtech in 2022.

· We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.

· Our customers like us. Our revenue churn is in the low single digits, in an industry where greater than 20% churn is common.

· Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. We may not be the right place for everybody, but if you get energized by doing work every day that focuses on putting consumers at the front of the line, we could be a great place for you.

· It takes unique people and diverse perspectives to deliver our results. We encourage you to be your authentic self – we like you that way.

· Work closely with internal and external business customers to define valuable product outcomes that will delight our customers. Ship digital products, solutions, and services that users love.

· Build strong relationships with customers, partners, internal business users, and software engineers, and earn their trust as a representative of their best interests.

· Clearly define and effectively communicate the strategy and vision for each technology product and service for which you are responsible.

· Utilize market research, industry best practices, user feedback, and product metrics to identify new opportunities for leveraging technology into valuable business outcomes.

· Break down solutions into capabilities, features, and stories.

· Write and organize clear and concise product requirements for technical and non-technical audiences, such as business stakeholders, software engineers, and quality assurance engineers.

· Adhere to department-defined standards for requirements definition.

· Partner with engineering to define, estimate, manage, and deliver the roadmap for the digital products you manage and support.

· Support backlog prioritization and trade-off decisions using a combination of data and alignment with business needs.

· Ensure that the final digital products meet customer needs and exceed expectations.

· Establish metrics and gain insights into user interactions with our digital products and solutions. Identify areas for improvement and make data-driven decisions to optimize the user experience.

· Participate in the strategic planning for the digital product portfolio.

· Demonstrate a commitment to our core competencies of authenticity, curiosity, creativity, empathy, and outcome orientation.

· 5+ years of experience as a technology-focused product manager, product owner, or business analyst.

· A proven track record of launching new digital products or major product features for consumers or internal business users in a fast-paced, agile environment.

· Experience in developing web portals, mobile applications, third-party integrations, and business process automation.

· Superb communication and enfluencing skills, with the ability to interact effectively with people at all levels within an organization and with varying technical expertise.

· Strong experience in creating robust product roadmaps and collaborating with engineering to estimate software projects.

· A love of complex and ambiguous problems; a knack for untangling and solving them

· Demonstrated expertise in creating highly usable and enjoyable user experiences.

· Holistic strategic thinking and efficient tactical execution.

· Strong analytical, critical thinking, and problem-solving skills.

· Bachelor's or Master's degree in Computer Science, Management of Information Systems, Software Engineering, or Business Administration is preferred, or equivalent work experience.

· Experience with SAFe, CI/CD

· Experience with Jobs To be Done Framework

· Experience with Pragmatic Marketing.

· Experience using business process automation and integration tools and frameworks (RPA, AI, ML, APIs).

· Experience with health insurance industry.

· B2B2C experience

· Appreciation for design thinking or lean product development

Competitive pay is standard. Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, 16 weeks paid parental leave, paid holidays, cell phone reimbursement, education reimbursement, and 1 week of paid paw-ternity leave just to name a few.