Strategy & Operations Associate (Hybrid)
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
About the role:
As a Strategy & Operations Associate, you will directly support one of Enova’s core P&Ls and tackle projects that ensure Enova is operating at peak performance, and continuously improving so our customers can have the best possible experience . Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as a new product launch. The best part? Our team is big enough to have the resources to successfully scale the business, but small enough that a single associate has the autonomy to make a meaningful impact. That means you can make your mark.
What you’ll be doing:
- Manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements.
- Anticipate bottlenecks, provide management escalation, prioritize and execute projects, balance business needs vs. technical constraints, ensure quality, and drive bottom line results
- Own end to end projects from initial recommendation through implementation/execution and assurance of successful business impact.
- Build and cultivate relationships with cross-functional teams within the organization.
- Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements.
- Run ad hoc projects that are often data intensive and require comfort with numbers to make decisions.
We're excited about you if you have:
- Bachelor’s degree in Engineering, Business, or Finance. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
- 3-6 years of tangible work experience dealing with process improvement, management consulting or data analytics.
- Demonstrate strong analytical thinking through excellent written and oral communication skills.
- Skilled in negotiating, influencing others, analytical thinking, leading others, and executing and implementing projects.
Our Strategy & Operations team:
Enova’s Strategy & Operation teams - or “S&O” as insiders commonly refer to them here - drive the business at both the operational and business levels. In addition to working cross functionally on the corporate side, S&Os work closely with our call center operations (think application support, loan processing, collections or customer service) to ensure optimization and anticipate any bumps in the road. To do this, they dive deeper into our existing processes and ask themselves lots of questions like, why are we doing this that way? Why don’t we try this? And, likely the most important question, how is this going to affect the bottom line of our business?
Benefits & Perks:
- Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a ROTH option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day…Plus so much more!
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.
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