Senior Compliance Program Manager



Legal, Operations
San Jose, CA, USA
Posted on Saturday, September 2, 2023

Do the best work of your career, helping businesses change the way they manage finances.

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and Sydney, AUS and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

This position is based in San Jose. We support a hybrid work environment with on-site and remote work days.

Make your impact within a rapidly growing Fintech Company

We are looking for an exceptional, highly motivated team player to join the Compliance Program team as the Compliance Lending & Bank Partnership Compliance Program Manager. You will report directly to the Director of Compliance - Lending and Bank Partnerships.

As’s Compliance Program Manager you will work closely with our product, risk and legal teams to help develop and maintain a strong and well documented Compliance Program. In addition, you will work closely with external bank partners that support’s lending and credit products and services.

  • Demonstrate prior experience as well as knowledge of lending compliance laws and regulations, including, BSA/AML, Sanctions, CAN-SPAM, ECOA, FCRA, FDCPA, SCRA, TCPA, UDAAP
  • Prior experience working in a bank-fintech relationship is a plus
  • Display in their previous experience(s) strong interpersonal skills as well as an ability to convey compliance requirements to cross-functional teams in a clear and concise manner. Conversely, the ideal candidate will need to display an ability to work cross functionally with the engineering, product, risk and legal teams, and external bank partners

Assist with:

  • The development of’s Compliance Management System
  • Developing lending related policies and procedures, maintaining an inventory and tracking to ensure policies and procedures are updated, approved, and disseminated timely
  • Preparation, enrollment, and monitoring of regulatory compliance training assignments
  • Research and documentation of compliance requirements for lending products and services
  • Developing a thorough understanding of BDC’s products and working with the product team to track new products and assist with documentation of risks and requirements
  • Documenting clear compliance requirements for new systems implemented by related to lending and credit programs
  • Tracking and reporting complaint matters internally and externally to necessary stakeholders
  • Preparation of Committee and Board Reports related to compliance
  • Track regulatory updates to lending laws and regulations, conducting impact assessments, and ensuring the Lending and CMS Programs are updated to reflect new changes
  • Address escalations from other teams as needed
  • Advanced degrees, such as a JD, or MBA, are a plus

We'd love to chat if you have:

  • 10+ years of experience in CMS development including training development, developing policies and procedures, product risk assessment, training programs, complaint management, and compliance risk dashboards.
  • Ability to develop and review Compliance training content
  • Strong ability to work independently, self-starter in a growth minded environment
  • Strong organization and presentation skills, as well as the flexibility to change gears/focus on a regular basis.
  • Experience working with a consulting firm or conducting program assessments is highly desirable.

Let’s talk about benefits

  • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
  • HSA & FSA accounts
  • Life Insurance, Long & Short-term disability coverage
  • Employee Assistance Program (EAP)
  • 11+ Observed holidays and wellness days and flexible time off
  • Employee Stock Purchase Program with employee discounts
  • Wellness & Fitness initiatives
  • Employee recognition and referral programs
  • And much more


This role is based in California.

The estimated base salary range for this role is noted below for our office location in San Jose, CA. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

San Jose pay range
$150,800$188,200 USD

For positions that are in office we support a hybrid work environment with on-site and remote work days. Check out our LinkedIn Life Page for each location and Discover BILL.

We live our culture and values every day

At BILL, we’re different by design—it's our culture. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Inspiring people with meaningful career experiences they love really does make the dream work and our successes just keep getting better. There’s no limit to what we can build and where we can go from here. We’d love you to join us.

BILL is proudly an Equal Opportunity Employer where everyone is welcome. Our innovation and technology are inspired by an inclusive culture unlike any other. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.

BILL Culture:

  • Humble - We check our egos at the door. We are curious. We listen, accept feedback.
  • Authentic - We earn and show trust by being real—embracing our authentic selves.
  • Passionate - We care deeply about each other and our customers.
  • Accountable - We are duty-bound to each other, our customers, and society.
  • Fun - We wrap it all together by building connections and enjoying time spent together.

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