Facilities Coordinator

Credit Karma

Credit Karma

Administration, Operations
Charlotte, NC, USA
Posted on Thursday, August 24, 2023

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 110 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in Oakland, Charlotte, Los Angeles and London.

*Banking services provided by MVB Bank, Inc., Member FDIC

Job Description

The Workplace Services Coordinator is responsible for organizing and coordinating Facilities/building operations and procedures in order to ensure organizational and operational effectiveness of Credit Karma’s Charlotte office. This position will be an intricate part of the Workplace Service Facilities team’s day to day function.

What you’ll do:

  • Manage and coordinate all incoming facilities requests and route building maintenance requests
  • Walkthroughs of all conference room, storage space, common space, shower/restrooms, kitchen, print stations, office supplies stations to ensure space is well maintained
  • Performs ongoing facilities maintenance inspections of public and common areas to ensure compliance with local health and safety regulations. Models company safety policies and participates in Emergency Response Team efforts
  • Help coordinate new hire desks set up
  • Ensure all office equipment and appliances functions property and perform monthly PMs
  • Maintain relationships with building maintenance and all other facilities vendors (HVAC, janitorial, electricians etc.)
  • Assist with setup for all Credit Karma events (All-hands, CKU, Meetups, Demo Day, periodic nightly events, yoga, meditation etc.)
  • Maintains accurate seating/space utilization records, working with the company’s space occupancy tool (OfficeSpace)
  • Must be able to lift 50 lbs and move around small office furniture, if needed
  • Furniture assembly and installations (i.e cabinets, coat racks, shelving, tvs, monitor, monitor arms etc.)
  • Light repairs (i.e loose screws, replace light bulbs)
  • Build and help support office standards and documentation
  • Assist Space Planner with office moves
  • Assist with special projects as needed

Basic Minimum Requirements:

  • Minimum 2-3 years experience in Facilities in high-tech and/or start-up environment preferred
  • Broad understanding of various workplace maintenance functions and able to communicate building issues of various types (i.e HVAC, plumbing, AV, networking etc.)
  • Strong project management skills with a track record of completing projects successfully
  • Excellent verbal and written communication skills
  • Exceptional organizational and prioritization skills
  • Strong aptitude for staying focused and organized in a fast-paced environment
  • Superior multi-tasking and time-management abilities
  • Self-motivated, independent, needs little supervision
  • Strong attention to detail – accurate data gathering, problem-solver
  • Customer-service orientation with goal of creating a great employee experience
  • Availability and commitment after hours or pre-hours for moves, special events and any other activity that require company assistance

Benefits at Credit Karma includes:

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
  • Education Perks
  • Paid Gift Week in December

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.

Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

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