Senior Engineering Manager



Toronto, ON, Canada
Posted on Saturday, November 18, 2023
About Us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.

Coalition offers its Active Insurance products in the U.S., U.K., and Canada through relationships with leading global insurers including Allianz, Arch Insurance, Lloyd’s of London, Swiss Re and Zurich, as well as cyber capacity through its own carrier, Coalition Insurance Company. Coalition's Active Risk Platform provides automated security alerts, threat intelligence, expert guidance, and cybersecurity tools to help businesses worldwide remain resilient against cyber attacks.

Coalition comprises a team of cybersecurity and technology experts, as well as experienced insurance professionals, who have come together to build a world-class organization with a massive technological advantage. Our secret sauce is bringing these expertise together to create a world-class organization with one mission: to protect the unprotected as the world digitizes. Today, Coalition is one of the world’s largest commercial insurtechs serving hundreds of thousands of customers worldwide.

Since its founding, Coalition has raised $755 million in equity funding, including $250 million in June 2022, affirming its ability to deliver profitable growth and cementing its position as a long-term business with a clear competitive advantage.

Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes, and by remaining true to our founding values of character, humility, responsibility, purpose, authenticity and inclusion. We are proud to have been named among Inc.’s Best Workplaces in 2021 and 2023, and one of Fast Company’s Most Innovative Companies in 2022.

About the Role

The Payment Business Systems team is responsible for a critical area of our business. The team is currently building out a system to accept direct payments from policyholders, which we believe will allow us to work with many smaller insurance brokers and thus increase our market penetration. Team responsibilities include invoicing, taxes and surcharges, commissions, and auditing – across Netsuite and our custom services. This Sr. Engineering Manager role manages software engineers as well as Netsuite developers.


  • Lead and coordinate engineering activities to successfully deliver product features on time while designing for quality and scalability
  • Provide technical expertise and software engineering guidance to automate processes and improve team efficiency
  • Provide management and mentorship to engineers in order to seek out identification of skill gaps and growth needs
  • Balance managing technical debt with new feature development and business priorities
  • Ensure full software lifecycle instrumentation from requirement ideation to software development to deployment
  • Collaborate with Product and Business staff to balance resources and project schedules
  • Maintain transparent communication across all levels of the organization
  • Actively participate in all phases of growing the engineering organization through recruiting, team building, etc
  • Report to a senior engineering leader

Skills and Qualifications

  • 7+ years overall software engineering experience with 4+ years experience managing a team of at least 5 people
  • Effective in leading and mentoring staff with various technical backgrounds and expertise
  • Understanding of software development processes with the experience to apply the best type of engineering methodology to fit a situation or team dynamic
  • Experience building high volume distributed systems in a cloud environment
  • Proven track record of successfully delivering software and managing projects across multiple teams
  • Sufficient level of technical background to objectively evaluate complex project risks and issues
  • Strong analytical, planning, and organizational skills with an ability to manage competing priorities
  • Ability to have meticulous attention to requirements while also maintaining awareness of the overall business objectives
  • Experience building API-first CRUD applications using Python, React, SQL
  • Expert knowledge of at least one area of computer science/engineering
  • Excellent oral and written communications skills at all levels

Bonus Points

  • Prior experience with insurance technologies
  • Financial systems, especially Netsuite
  • In-depth knowledge of AWS infrastructure, CI/CD, and the Atlassian tool suite
  • Experience working in the InfoSec, Tech and Cybersecurity markets
  • Experience working with data at scale, data science/analytics, and data collection techniques
  • Familiar with building service oriented architectures and distributed systems


  • 100% medical, dental and vision coverage
  • Flexible PTO policy
  • Annual home office stipend and WeWork access
  • Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
  • Competitive compensation and opportunity for advancement


Why Coalition?
We’re a highly fulfilling, mission-driven team who is committed to building a more diverse and inclusive culture. We want to work with people of all different backgrounds and paths in life, and we trust our team members to take responsibility, share ownership and put in the work, no matter how small the task. We are always looking for collaborative, inquisitive and dedicated individuals to join #OurCoalition and help us on our mission to solve digital risk.
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Coalition's very foundation is built on respecting and encouraging diversity and inclusion across the organization. Coalition is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.