People Operations Generalist, New Hire Programs



People & HR, Operations
Posted on Wednesday, September 6, 2023
About Us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.

Coalition offers its Active Insurance products in the U.S., U.K., and Canada through relationships with leading global insurers including Allianz, Arch Insurance, Lloyd’s of London, Swiss Re and Zurich, as well as cyber capacity through its own carrier, Coalition Insurance Company. Coalition's Active Risk Platform provides automated security alerts, threat intelligence, expert guidance, and cybersecurity tools to help businesses worldwide remain resilient against cyber attacks.

Coalition comprises a team of cybersecurity and technology experts, as well as experienced insurance professionals, who have come together to build a world-class organization with a massive technological advantage. Our secret sauce is bringing these expertise together to create a world-class organization with one mission: to protect the unprotected as the world digitizes. Today, Coalition is one of the world’s largest commercial insurtechs serving hundreds of thousands of customers worldwide.

Since its founding, Coalition has raised $755 million in equity funding, including $250 million in June 2022, affirming its ability to deliver profitable growth and cementing its position as a long-term business with a clear competitive advantage.

Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes, and by remaining true to our founding values of character, humility, responsibility, purpose, authenticity and inclusion. We are proud to have been named among Inc.’s Best Workplaces in 2021 and 2023, and one of Fast Company’s Most Innovative Companies in 2022.

About the Role

As a People Operations Generalist, you will play a valuable role within the People Operations team owning multiple stages of the employee lifecycle, including one of our most impactful programs - New Hire Onboarding. You will have the opportunity to not only deliver a world-class experience to new hires, but to also set your strategic mind to continually improve our People processes to be automated, scalable and best in class. You have the ability to shift gears at a moment's notice to solve urgent issues, but also have the strong ability to think proactively in order to create scalable solutions. Most importantly, you enjoy teamwork and collaboration with talented individuals. You will report to the People Operations Manager.

This is a remote position that can be based anywhere in the United States.


  • Own and deliver our onboarding and offboarding processes for employees, including new hire communications, orientation experience; facilitate continuous improvement of employee experience through survey feedback
  • Maintain compliance with local, state, and federal employment laws and regulations, including facilitating postings, training and reporting
  • Manage background check program in collaboration with Legal to ensure compliance and due diligence
  • Partner with cross-functional teams including Talent, IT and Payroll to promote accurate, timely completion of employee lifecycle processes, maintain employee information in HR systems and inform bi-weekly payroll
  • Provide high-quality, timely HR support for Coalition employees, ranging from employee benefits to HRIS administration
  • Oversee our global facilities program, including managing vendor relationships & contracts, office safety, points of contact, visitor information and services provided for each office
  • Contribute to our knowledge management efforts through the creation and maintenance of process and policy documentation
  • Identify opportunities for internal process improvements to promote efficiency and scalability, including staying current on HR technologies and best practices
  • Assist with other People team projects and responsibilities as needed

Skills and Qualifications

  • Bachelor's Degree is required
  • 3+ years of People Operations experience in a high-growth organization with a strong emphasis in developing new hire onboarding/offboarding programs
  • Hands on experience with Workday as well as other scaled HR systems (e.g., ADP, Greenhouse, Checkr)
  • Experience with content/knowledge management (e.g., Confluence/Google Suite)
  • Experience supporting a geographically distributed workforce
  • Familiarity with best practices in office management, including working knowledge of tools such as Angus and WeWork
  • Customer service mentality and exceptional follow-up and follow-through skills
  • Excited to work in a growth-stage company, having a track record of being adaptable to changing priorities in a fluid and high-growth environment
  • Self-motivated, collaborative individual with excellent written and verbal communication skills


  • 100% medical, dental and vision coverage
  • Flexible PTO policy
  • Annual home office stipend and WeWork access
  • Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
  • Competitive compensation and opportunity for advancement
  • Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $79,000/year in our lowest geographic market up to $120,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.


Why Coalition?
We’re a highly fulfilling, mission-driven team who is committed to building a more diverse and inclusive culture. We want to work with people of all different backgrounds and paths in life, and we trust our team members to take responsibility, share ownership and put in the work, no matter how small the task. We are always looking for collaborative, inquisitive and dedicated individuals to join #OurCoalition and help us on our mission to solve digital risk.
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Coalition's very foundation is built on respecting and encouraging diversity and inclusion across the organization. Coalition is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.