Senior Platform Product Manager



Charlotte, NC, USA
Posted on Wednesday, August 30, 2023
AvidXchange Charlotte NC, 1210 AvidXchange Ln., Charlotte, North Carolina, United States of America Req #4880
Tuesday, August 29, 2023

Senior Platform Product Manager - IAM

AvidXchange is seeking a Identity and Access Management Platform Product Manager responsible for AvidXchange’s cross-platform identity services including digital accounts, account federation, and account security features like MFA. You will bring your vision on how we can help our customers securely authenticate with our products and manage users efficiently while minimizing risk by delivering a best-in-class identity and access management solution.

As a Senior Platform Product Manager, you have a passion for delivering product as a platform that solves customer problems. The Senior Platform PM is responsible for driving the vision and realization of AvidXchange’s technology platform. Through business plans, product roadmaps, user personas, market requirements and user scenarios, you will help to influence the platform product strategy that strengthens existing products and helps to drive growth in new and existing market segments.

What you’ll do

  • Single point of accountability for the commercial success of your platform(s)
  • Transform a platform product vision into business success through creativity, innovation, influence, collaboration and leadership
  • Manage and drive strategic execution of all phases of the product lifecycle from a highly technical, platform-centric perspective
  • Lead complex/critical projects by fostering a team mentality, providing clear business communication, and maintaining team focus to ensure the most favorable outcomes
  • Evaluate requirements, anticipate bottlenecks, provide escalation management, make tradeoffs, and balance business needs relative to technical constraints
  • Track and drive timely resolution of open issues.
  • Recommend new processes, workarounds, and flow changes to ensure constant improvement and evolution of the platform experience
  • Ownership of the full product development process: problem identification, solution design and scoping, implementation, adoption and validation.
  • Have ownership of the full product development process: problem identification, solution design and scoping, implementation, adoption and validation.
  • Monitor the status of development projects supporting new features

What we’re looking for

  • Requires a University Degree or equivalent experience including the study of Computer Science, Information Systems Management, Information Technology, Computer Engineering, or Business Administration
  • 7 or more years of demonstrated technical product management, technical project management, business analyst or engineering experience
  • Azure Dev-ops (TFS), Jira, Rally, or similar planning & development tool
  • Experience leading and driving technical discussions with developers, architects and stakeholders
  • Ability to prioritize features to meet current needs of the users of the platform while staying on track for the strategic vision of the product
  • Bonus points for IAM experience, preferrably with Okta Platform

About AvidXchange

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,600 teammates working in one of our 5 offices across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.

Who you are:

  • A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown.
  • Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
  • Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.

What you’ll get:

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.

AvidXers enjoy:

  • 18 days PTO*
  • 11 Holidays (8 company recognized & 3 floating holidays)
  • 16 hours per year of paid Volunteer Time Off (VTO)
  • Competitive Healthcare
    • High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
    • 100% AvidXchange paid Dental Base Plan Coverage
    • 100% AvidXchange paid Life Insurance
    • 100% AvidXchange paid Long-Term Disability
    • 100% AvidXchange paid Short-Term Disability
    • Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
    • Onsite Health Clinic with Atrium Health** - available to Teammates and their eligible dependents
  • Retirement 401k Match up to 4%
  • Parental Leave: 8 weeks 100% paid by AvidXchange***
  • Discounts on Pet, Home, and Auto insurance
  • BrightDime Financial Wellness Tool, offered free to teammates
  • WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
  • Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
  • Onsite gym fitness center, yoga studio, and basketball court****
  • Tuition Reimbursement up to the federal maximum of $5,250*****
  • Hybrid Workplace Flexibility
  • Free parking

*Fully granted from beginning of year, pro-rated if hired mid-year

**Charlotte location only

***Must be full-time for at least 3 months
****Charlotte location only
*****Must be full-time for at least one year

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.

Other details

  • Job Family Product Management
  • Job Function Technical Product Management
  • Pay Type Salary
  • Employment Indicator Professional