Acrisure is a fast-growing fintech leader that operates a global insurance broker. The Company has grown from $38 million to $4 billion in revenue since 2013 and deploys the best of Human and High Tech at scale to reimagine financial service product distribution. Acrisure employs over 14,000 employees across thirteen countries.
Led by co-founder, Chairman and CEO Greg Williams, Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by High Tech.
The Account Manager (AM) is primarily responsible for retaining and growing an assigned book of business within the small market (<50 employees) through exceptional service, meaningful client engagement and providing proactive solutions. In addition, the AM will accurately update employer benefit plan transactions, daily service transactions, rating and related activities in an Agency Management System in a timely manner.
Pro-actively manage an assigned book of business
Provide accurate, timely and professional service to assigned customers
Retain assigned customers and grow relationships where appropriate by providing solutions and leveraging internal and external data to support and educate the customer
Complete necessary workflows and activities in Agency Management System (AMS) and other applicable software
Responsible for maintaining accurate data for assigned customers activity in the Agency Management System
Prepare employee communications for renewals and enrollment period
Be a student of the business by growing group insurance knowledge through company provided online learning tools as well as industry content and publications
Develop and maintain carrier relationships and share knowledge with peers and leadership
Proficient small group employee benefit knowledge
Effective communication skills as well as strong organizational skills and demonstrated attention to details
Able to work independently and within a team environment
Embraces customer success and demonstrates a “can do attitude”
Proficient in MS Office applications and experience with AMS or related software
Can manage multi customer related activities simultaneously
College/University degree preferred
Minimum 2-year group benefits experience
Demonstrated success managing assigned customer block
Benefits & Perks:
Industry Leading Healthcare
Savings and Investments
Charitable Giving Programs
Offering hybrid work option
Opportunities for Growth
Generous time away
Pay Details:Annual Salary: $65,000 - $85,000
Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.