Associate Manager - Payroll



Accounting & Finance
Grand Rapids, MI, USA
Posted on Monday, September 11, 2023

About Acrisure

Acrisure is a Fintech leader empowering businesses and consumers alike with unmatched financial solutions. The Company is headquartered in Grand Rapids, Michigan, and employs over 15,000 colleagues in 21 countries. It is distinguished by its dynamic culture, fast paced environment and determination to drive innovation at all levels of the business. Under the leadership of Co-founder, Chairman and CEO Greg Williams, Acrisure has grown from $38 million to more than $4 billion in revenue in just under ten years.

Acrisure connects clients to financial solutions through the best of humans and an AI platform. Acrisure’s products include Insurance, Reinsurance, Cyber Services, Mortgage Origination and more to over 1.3 million clients around the world.

Additionally, Acrisure is committed to social issues such as children’s health and DEI in financial services. Acrisure formed Evolution Advisors, a joint venture focused on providing access to financial services to minority-owned enterprises.

Job Summary:

This position is responsible for all phases of the payroll function, including leadership and compliance.


  • Oversee and coordinate the work of Payroll Administrators and Senior Accounting Associate.

  • Audit client payroll set-ups for the department.

  • Contact clients to collect pertinent payroll information for set-up and implementation.

  • Review payroll processes and implement best practices.

  • Set-up client General Ledger accounting.

  • Train clients on web entry of payroll.

  • Review client payrolls to ensure compliance (minimum wage, overtime, deductions).

  • Process payroll for assigned clients.

  • Receive payroll and check Friend Of Court orders and garnishments.

  • Calculate and verify taxes.

  • Answer client and employee questions regarding their payroll.

  • Answer questions presented by payroll administrators.

  • Supervise day to day operations of the Payroll department.

  • Compute and review W-2 forms.

  • Ensure proper maintenance of payroll records.

  • Management of external service provider relationships relating to payroll.

  • Interpret and disseminate information on regulatory matters.

  • Conduct training as needed.

  • Supervisor W2 and year-end process.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.


  • Bachelor's Degree in Accounting, Business Administration or related field is required.

  • Minimum of 6 years of previous payroll experience, including at least 5 years in a supervisor capacity.

  • Certified Payroll Professional (CPP) certification preferred.

  • Knowledge of state and federal regulations and agencies.

Other Qualifications:

  • Ability to interpret regulations and laws and disseminate information.

  • Ability to organize and prioritize work and meet deadlines. Strong verbal, written and public

  • speaking skills and interpersonal skills.

  • Strong mathematical aptitude and analytical skills.

  • Ability to work with and lead a team.

Benefits & Perks:

  • Competitive Compensation

  • Industry Leading Healthcare

  • Savings and Investments

  • Charitable Giving Programs

  • Offering hybrid work option

  • Opportunities for Growth

  • Educational Resources

  • Generous time away

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at

Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.