Personal Lines Account Manager (Frank H. Furman, Inc.)



Sales & Business Development
Pompano Beach, FL, USA
Posted on Friday, June 9, 2023

Job Title: Personal Lines Account Manager

Department/Agency: Frank H Furman Inc.

Location: Pompano Beach, FL

About Us:

Frank H. Furman, Inc. was established in 1962 by Frank H. Furman, Jr. and is located in Pompano Beach, Florida. The Furman Agency is recognized as one of the top 10 Agencies in the South Florida Business Journal for 2014 through 2020. In March, 2009, Our Agency was featured on the front cover of Rough Notes Magazine, a nationally circulated Risk Management publication. This prestigious magazine distinguished The Furman Agency for our organization’s Risk Management expertise within specific market segments. Our Agency has the staff and resources to service businesses throughout all 50 states. We deliver continuity and expertise to our clients as 50% of our staff members have been with the Agency for over ten years

Job Summary:

The Personal Lines Account Manager will be responsible for managing and aiding clients with their service needs and making changes to existing accounts. The Account Manager will also be responsible for new business sales.

Hybrid work schedule.

Essential Duties and Responsibilities:

  • Identify exposure to loss and recommend appropriate coverages.

  • Review of policies, verifies accuracy

  • Set priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities

  • Investigate client issues and resolve problems

  • Make recommendations upon client needs & demographics

  • Process renewals according to agency procedures. Works on strategy determination, marketing and carrier negotiations, sometimes in conjunction with the Department Manager, Sales Executive(s) or Partner(s)

  • Complete applications, possibly in coordination with Sales Executive(s); submits applications to eligible and appropriate carriers, follow up to ensure timely receipt of quotations and policies.

  • Maintain communication on a regular basis with clients to ensure client satisfaction

  • Interface with other departments to ensure proper client service.

  • Process incoming mail and phone requests, responding promptly and appropriately

  • Determine reasons for request for cancellations; act to save accounts; notify Sales Executive


  • Prior experience working in an administrative setting

  • Prior insurance experience, required

  • 2-20 or 20-44 License, required

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at

Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.

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