Personal Lines Account Manager (Adcock-Adcock Insurance Agency)



Sales & Business Development
Tampa, FL, USA
Posted on Friday, April 7, 2023

Job Title: Personal Lines Account Manager

Department/Agency: Adcock-Adcock Property & Casualty Agency

Location: Tampa, FL

About Us:

At Adcock-Adcock Insurance Agency we are proud to be an Independent Insurance Agency. Our diversified staff focuses on Commercial and Personal Lines extensively in Tampa Bay, Pasco County, St. Petersburg, Clearwater, Polk County, and surrounding areas in Florida. John L. Adcock founded Adcock-Adcock Insurance Agency in 1973, with the goal of building a property and casualty insurance agency based upon integrity and service, which would exceed our customer's expectations.

Job Summary:

The Personal Lines Insurance Account Manager will work with Producers, CSRs, and Leadership to master the customer lifecycle to maintain and grow an assigned book of business. The right candidate must display an ability to manage and prioritize workload to accommodate the demands of the position and exceed expectations.


  • Discuss policy coverage questions, explain applicable coverage options, and provide product and service information for all lines of business (e.g., dwelling, auto, umbrella, etc.)

  • Review, compare and research policy renewals, cancellations and underwriting memos to ensure satisfactory completion

  • Process customer payments by telephone and service other insured billing questions

  • Complete endorsement and change forms for submission

  • Quoting personal lines of business in comparative raters

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.


  • Must be licensed with one of the following certifications: 4-40, 20-44 or 2-20

  • Must be able to follow procedures in a structured environment

  • Must possess strong written and verbal communication skills

  • Proficient in Microsoft Word and Microsoft Outlook

  • Ability to work with clients in an effective and positive manner by phone or in person

  • Ability to perform well in a paperless environment


  • Experience in an agency environment

  • High school diploma or the recognized equivalent in education and experience

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at

Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.